An ABC Bank of Reston, Virginia, wants your help as a systems analyst in setting up a new monthly reporting form for its checking and savings account customers. The president and vice presidents are very attuned to what customers in the community are saying. They think that their customers want a checking account summary that looks like the one offered by the other three banks in town. They are unwilling, however, to commit to that form without a formal summary of customer feedback that supports their decision. Feedback will not be used to change the prototype form in any way. They want you to send a prototype of one form to one group and to send the old form to another group. Please offer your opinion with explanation for the following question. “Is it worthwhile or not to prototype the new form under these circumstances?”
